Customer Service and Support
Customer service is a priority for Bongarde. We believe that what is best for our customer is best for our company. Our sales and service people are trained to know our products, and to be friendly and helpful. If you have any questions about Safety Smart! Online, our staff will walk you through the program until you fully understand it. You can reach our sales and service staff by email, telephone, or regular mail, or you can click here to consult our helpful FAQs.
Contact:
Phone & Fax:
Our representatives are available to answer your phone calls at 1-800-667-9300 between the hours of 9:00 a.m. and 7:00 p.m. Eastern Standard Time Monday through Friday (except holidays).
Fax: 250-493-1970
Toll Free: 1-800-667-9300
Outside the US and Canada: 250-493-2200
Email:
Sales Dept:sales@bongarde.com
Customer Service Dept: customerservice@bongarde.com
Editorial Dept: editorial@bongarde.com
Order Inquiries: orders@bongarde.com
Website Dept: techsupport@bongarde.com
Tech Support:
We will acknowledge and, when possible, resolve all inquiries within one business day. Email responses will include a contact name and case number. We will inform you within one business day if the issue requires further investigation. All requests for user name and pass codes should be sent to your Bongarde Sales Consultant or your Site Administrator. For all other technical inquiries, click here.
 US Mailing Addresses:
Main Office
103 Eastside Oroville Road
Oroville WA 98844
Editorial Office
300 Main St., 6th Floor
Stamford, CT 06901
Canadian Mailing Addresses:
Main Office
Suite 102 - 501 Main Street
Penticton, BC V2A 9A6
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